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Knowledge Base
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Your central resource for support and product information. Explore documentation, and step-by-step guides

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Shopify store connection by using app

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Two Factor Authentication

Store Social Connections in Marketing

All edited or newly fetched products are automatically pushed to your selected connection in XML or CSV format, ensuring seamless data transfer and synchronization.

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AWIN

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Frequently Asked Questions

What is FeedIQ.ai?

FeedIQ.ai is an all-in-one shopping feed and advertising platform designed for e-commerce businesses. It allows users to automatically connect their online stores, sync product feeds, apply custom rules, and export product data to marketing and advertising channels such as Facebook, Instagram, TikTok, and more.

How does FeedIQ.ai work?

After connecting your online store, FeedIQ.ai automatically imports your product catalog. You can then optimize, filter, and modify product data using smart rules and export these optimized feeds to advertising platforms. FeedIQ.ai keeps your feeds updated in real time so your ads always show fresh and accurate product information.

Which platforms does FeedIQ.ai support?

FeedIQ.ai supports major e-commerce and advertising platforms, including:

  1. Shopify
  2. WooCommerce
  3. Facebook & Instagram Ads
  4. TikTok Ads
  5. Google Merchant Center (optional depending on setup)
  6. Other marketing channels via custom feed exports


Do I need technical knowledge to use FeedIQ.ai?

No. FeedIQ.ai is built to be beginner-friendly. Store integration, feed creation, and rule setup are all done through our intuitive interface no coding required.

Does FeedIQ.ai automatically update product feeds?

Yes. FeedIQ.ai syncs product data automatically at regular intervals or immediately when changes occur (depending on your plan). This ensures your advertising campaigns always use up-to-date product info such as price, availability, and images.

Can I customize my product feeds?

Absolutely. FeedIQ.ai provides advanced rule-based editing, allowing you to:

  1. Include or exclude products
  2. Adjust titles, descriptions, and tags
  3. Modify pricing or add labels
  4. Format feeds according to each channel’s requirements


Is there a free plan or trial available?

FeedIQ.ai offers 30 days trial & multiple pricing options suitable for all business sizes. You can view all plan details on our pricing page https://feediq.ai/pricing

How do I upgrade, downgrade, or cancel my plan?

You can manage your subscription anytime directly from your FeedIQ.ai dashboard. Billing changes will apply at the next billing cycle. For help, feel free to contact our support team at [email protected]

What if I encounter issues or need help?

Our support team is here to assist you. Simply reach out to [email protected] and we’ll be happy to help.

Is my data secure with FeedIQ.ai?

Yes. FeedIQ.ai follows industry-standard security practices to keep your store data safe. We do not share or sell your information to third parties.

Where can I find the Terms & Conditions for using FeedIQ.ai?

You can review our full terms here: Terms & Condition

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